[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
  F- k/ E( O7 H$ n! o/ hAnticipated Start Date: The candidate is required to work immediately
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3 b6 q) {/ s) s+ Q& iPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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4 ]# S; z% J. S3 k. J# X& ZKey Responsibilities:
9 q# V5 D- v, b5 _4 k( T' b% R& R3 {; U•        Answer incoming calls and route calls to appropriate person
( s( ]; V% m  F2 U) F4 ^•        Take and deliver messages to the staff of ASSIST
! r* G! B3 I2 f•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
' }& ~7 J1 `1 h; l: `  T8 o! Q•        Perform general clerical functions such as photocopying and faxing documents
5 t1 s; o3 M; C- E! e•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
$ J. q" \' V  J% C7 O•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
/ F  o* R5 N3 \. o•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
4 P! @/ ?8 [+ g6 n1 h* ]6 `- S- J•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
, U) Q. K* V, O2 ^9 q•        Knowledge of immigrant services

Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
+ \; f- ^$ d9 ?; [•        Demonstrate workplace maturity and professionalism
4 z; E# H& v6 k# c  P•        Ability to work well under minimal supervision

, u/ z. ]+ R" XPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
Hiring Closed.