[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
+ _4 {" q  Q5 h- P6 zHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

: e. a/ t  @1 i. \3 M3 RPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
" O0 u+ q% S4 P- z4 P  f•        Take and deliver messages to the staff of ASSIST
$ M4 K5 B# W- }8 z•        Welcome clients and direct them appropriately
( s5 M; o0 H# }2 |, _0 {•        Order and maintain office supplies for the front counter
9 g" O+ `" o( `6 \+ o1 r: e•        Perform general clerical functions such as photocopying and faxing documents
0 Z( P0 J% j* ^% y7 X$ ^1 H  Y•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
+ @& W7 [. H# }4 g; L2 C•        Maintain and update the information boards with upcoming events
' l9 G+ [5 |  n. y7 ]3 ~) p' Z•        Assist the ISP team in reminding clients to appointments of workshops or other events
  y7 a0 t. v# Z) ?% Z! \•        Keep the reception area tidy and clean
4 F7 e% N* w$ e* ^9 e) A" J•        Attend meeting and training to stay current on immigrant settlement matters
! `6 d0 b# G8 c* F9 \3 |•        Maintain front counter service files
•        Perform general office duties as assigned
9 r) ^6 \' y6 {1 \; |•        Report to ISP Program Manager
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' }+ n( X+ U* |/ i( gKnowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
& H. m" Q5 ~; o( O+ K$ E( s•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
! T1 y" Y% q/ E: ~4 O•        Ability to work with newcomers and general clients
; Z: F; z+ c; \$ h•        Microsoft Office operation skills- Excel, Word, Outlook
4 q3 p) R3 Z& B' L•        Ability to address multi-task and set priority appropriately
* _0 {3 n; k& _$ e- w4 j! p4 J) B•        Sensitive to the needs of immigrants with multicultural backgrounds
8 C# B! i2 H9 d7 D) _# y# L•        Ability to work effectively in a fast paced office environment
: o: _& w7 z: z5 Q•        Knowledge of immigrant services

5 R1 S) z' K3 K' QQualifications:
) D, _' w! ~: H$ _" K7 ~•        2-4 years of office and clerical experience
4 m% _$ O, M- D4 \. S6 W•        Receptionist or customer service experience in a fast paced environment
/ a# ^: q; |+ f/ R3 ^•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision

8 Y. }& a: l8 u9 F  o% Q' L3 wPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
( O0 w1 V1 {: ^+ X1 }; OHiring Closed.