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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
9 K. ?9 I, h4 v' F( l3 ~有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢* M3 J* d9 ^3 f! b3 O
. D2 h& U6 K# L" s3 W& VResponsibilities include:! @: @0 |6 C: D/ Z1 V8 \0 s5 Y% l
" `2 e% R7 e" l7 k( U, Y3 m1 jWorking closely with marketing, sales and programmers to facilitate customer system integration.* Q+ Q e- w& o# L8 k
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
4 E: r G w* m: oTechnical support and troubleshooting of client software implementations and customer issues or problems." v$ Y8 x" x- i% `. e0 s+ I
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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7 Y3 g: t& H2 A3 G0 T& l- Advanced computer and technical knowledge
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+ z8 G& n+ G6 c( b5 l0 U- Ability to solve complex problems in an efficient way
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; V& a0 p# p- t. r+ F+ ~ T: `- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset6 P' f' ?, Q z/ q/ l; k5 Y6 S& v
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- Post-secondary education is an asset) J& w, O) K" n$ ^* r2 h, t5 b4 z
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- Intermediate knowledge of database and web-based software is recommended
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6 W6 s7 T& j" ?5 }: ]' v# d% O# n* I- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended7 I4 j5 N8 S3 I5 R: c! X3 N
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发表于 2013-9-11 11:32
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